Terms of Service

Lawteract’s Terms of Service

Welcome to Lawteract.com.ng

 

The following terms of service (these “Terms of Service”), govern your access to and use of the Lawteract website and mobile application, including any content, functionality and services offered on or through https://Lawteract.com.ng  or the Lawteract Mobile Application (the “Site”) by Lawteract Information Technology Ltd.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Terms of Service, Lawteract Payment Terms, found here (“Payment Terms”), and our Privacy Policy, found here, each of which is incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

 

This Site is offered and available to Clients who are 13 years of age or older and persons qualified to practice as legal practitioners according to the Legal Practitioners Act of Nigeria. If you are under 13 you may not use this Site or the Lawteract services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

 

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.

 

The original language of these Terms of Service, as well as all other texts throughout the Site, is English. Lawteract makes available this translation for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail.

 

Key Terms

Clients are Clients who purchase services on Lawteract.

 

Custom Offers are exclusive proposals that a Lawyer/Service Expert can create in response to specific requirements of a Client.

 

Custom Orders are requests/ Personal posted tasks made by a Client to receive a Custom Offer from a Lawyer/Service Expert.

 

Gigs are additional services offered on top of the Lawyers/Service Experts Gig for an additional price defined by the Lawyer/Service Expert.

 

Gig Packages allow Lawyers/Service Experts to offer services in different formats and prices. Packages can include upgrades, which lets Lawyers/Service Experts price their service for a basic price of over NGN 3000.​

 

Gig Page is where the Lawyer/Service Expert can describe their Gig and the Gig’s terms, and the Client can purchase the Gig and create an order.

 

Gig / Gigs are the Legal services offered on Lawteract.

 

Order Page is where Clients and Lawyers/Service Experts communicate with each other in connection with an ordered Gig.

 

Orders are the formal agreements between a Client and Lawyer/Service Expert after a purchase was made from the Lawyers/Service Experts Gig Page.

 

Lawyers/Service Experts are Clients who offer and perform services through Gigs or through the Logo Maker on Lawteract.

 

Overview (Main terms, in a nutshell)

Only registered Clients may buy and sell on Lawteract. Registration is free. In registering for an account, you agree to provide us with accurate, complete and updated information and must not create an account for fraudulent or misleading purposes. You are solely responsible for any activity on your account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your account.

Gigs on Lawteract may be offered at a base starting price of NGN 3000. Some Gigs are offered at a base price of more than NGN 3000 as determined by the Lawyer/Service Expert.

Clients pay Lawteract in advance to create an order (see Payment Terms).

Orders are purchased through the Order button found on a Lawyers/Service Experts Gig page or through a Custom Offer.

For fees and payments please read the Payment Terms

Lawyers/Service Experts must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect Lawyers/Service Experts’ reputation and status.

Lawyers/Service Experts gain account statuses (Associate Levels) based on their performance and reputation. Advanced levels provide their owners with benefits, including offering services for higher prices through Gig Extras, or selling their Gig in multiples.

Clients may not offer or accept payments using any method other than placing an order through Lawteract.com.ng

When purchasing a Gig/Service, Clients are granted all rights for the delivered work, unless otherwise specified by the Lawyer/Service Expert on their Gig page. Note: some Gigs charge additional payments (through Gig Extras) for Commercial Use License. See our “Ownership” and “Commercial Use License” sections below for more information.

Lawteract retains the right to use all published delivered works for Lawteract marketing and promotion purposes.

We care about your privacy. The Privacy Policy is a part of these Terms of Service and incorporated herein by reference.

Clients undertake to comply with Lawteract’s Community Standards, which are a set of behavior rules and guidelines, applicable to the Lawteract community and marketplace in addition to these Terms of Service, as updated from time to time.

Lawteract offers its Clients the Logo Maker, which allows certain Lawyers/Service Experts to offer various original logo designs for Clients to adjust and customize per their own specific needs, using special automated design tools. Through the Logo Maker, Clients purchase full commercial use rights to the Logo Design embedded with their brand name.

 

LAWYERS/SERVICE EXPERTS

Basics

Lawyers/Service Experts create Gigs on Lawteract to allow Clients to purchase their services.

Lawyers/Service Experts may also offer Custom Offers to Clients in addition to their Gigs.

Each Gig you sell and successfully complete, accredits your account with a revenue equal to 80% of the purchase amount.

Lawteract accredits Lawyers/Service Experts once an order is completed. See our “Orders” section below for a definition of a completed order.

For more information about receiving payments, fees and taxes see the Payment Terms.

Lawyers/Service Experts may not promote their Gigs or any Lawteract content via the Google Ads platform.

The Lawyers/Service Experts rating is calculated based on the order reviews posted by Clients or Business Account Team Members. High ratings allow Lawyers/Service Experts to obtain advanced Lawyer/Service Expert  Associate levels. In certain cases, exceedingly low ratings may lead to the suspension of the Lawyers/Service Experts account.

For security concerns, Lawteract may temporarily disable a Lawyers/Service Experts ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by other Clients, or associating multiple Lawteract accounts to a single withdrawal provider.

Lawyers/Service Experts are responsible for obtaining a general liability insurance policy with coverage amounts that are sufficient to cover all risks associated with the performance of their services.

 

Associate Levels

Lawyers/Service Experts are allowed to post a select amount of active specializations based on their Level status.

  • 1 practice area for Lawyers/Service Experts without an Associate status.
  • 3 practice areas for an Associate Level Lawyer/Service Expert
  • 7 practice Areas for a Senior Associate Level 2 Lawyers/Service Experts.
  • 10 practice areas for Managing Associate Level Lawyers/Service Experts.

Gigs created on Lawteract are Client Generated Content.

Gigs and/or Clients may be removed by Lawteract from the Site for violations of these Terms of Service and/or our Community Standards, which may include (but are not limited to) the following violations and/or materials:

  • Illegal or Fraudulent services
  • Copyright Infringement, Trademark Infringement, and violation of a third party’s terms of service reported through our Intellectual Property Claims Policy found here
  • Adult oriented services, Pornographic, Inappropriate/Obscene
  • Intentional copies of Gigs
  • Spam, nonsense, or violent or deceptive Gigs
  • Gigs misleading to Clients or others
  • Reselling of regulated goods
  • Exceedingly low quality Gigs
  • Promoting Lawteract and/or Lawteract Gigs through activities that are prohibited by any laws, regulations, and/or third parties’ terms of service, as well as through any marketing activity that negatively affects our relationships with our Clients or partners.

Gigs that are removed for violations mentioned above, may result in the suspension of the Lawyers/Service Experts account.

Gigs that are removed for violations are not eligible to be restored or edited.

Gigs may be removed from our Search feature due to poor performance and/or Client misconduct.

Gigs may include pre-approved website URLs contained within the Gig description and requirements box. Gigs containing websites promoting content, which violates Lawteract’s Terms of Service and/or our Community Standards, will be removed.

Gigs are required to have an appropriate Gig image related to the service offered. An option to upload two additional Gig images is available to all Lawyers/Service Experts. Lawyers/Service Experts must deliver the same quality of service as shown on their Gig images. Recurring deliveries that don’t match the quality shown on the Gig images may lead to the Lawyers/Service Experts account losing Lawyer/Service Expert status or becoming permanently disabled.

Gigs may contain an approved Gig Video uploaded through the Gig management tools available on Lawteract.

Statements on the categories Page that undermine or circumvent these Terms of Service is prohibited.

Eligible Gigs in select Categories may set up Gig Packages to offer their services in structured formats with multiple price points for the selected Gig.

Certain categories are available only to Pro Lawyers/Service Experts to create Gigs. If you are not a Pro Lawyer/Service Expert, creating a Gig for services available to Pro only may result in removal of your Gig.

Levels

Lawteract is all about helping Lawyers/Service Experts leverage their skills, launch their careers and gain financial autonomy. We seek to empower top performing Lawyers/Service Experts with helpful tools to grow their business. Lawyers/Service Experts who invest in their profile may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, Lawteract may reward them with new statuses, special opportunities, benefits, and tools that come with it.

 

Lawteract Lawyers/Service Experts can gain account Levels based on their activity, performance and reputation. The advancement criteria can be found here.

Advancement in Levels are updated periodically by an automated system.

The current Levels a Lawyer/Service Expert can achieve are: NO ASSOCIATE, ASSOCIATE, SENIOR ASSOCIATE AND MANAGING ASSOCIATE

Lawyers/Service Experts who cannot maintain their high quality service, experience a severe drop in ratings, or stop delivering on time risk losing their Lawyer/Service Expert status and the benefits that come with it. For example, late deliveries, warnings to the Lawyers/Service Experts account and cancellations can cause a Lawyer/Service Expert to move to a different Level.

Advanced levels provide their owners with additional benefits, including offering Gigs for higher prices through Gig Extras, or selling their Gig in multiples.

Managing Associates

Managing Associates are chosen manually by Lawteract editors through an ongoing review process based on seniority, volume of sales, extremely high ratings, exceptional customer care, high order completion rate and community leadership. Managing Associates gain access to more extensive features than previous levels, including exclusive access to beta features and VIP support.

Managing Associates eligibility is constantly evaluated by Lawteract to ensure that the quality standards and expectations of the Top Rated selection is kept. Lawteract retains the right to change a Top Rated Lawyer/Service Expert status in light of such evaluation. In addition, Top Rated Lawyers/Service Experts who cannot maintain their high quality service through a severe drop in ratings, stop delivering on time, increased cancellation rate or violate our Terms of Service and/or our Community Standards, also risk losing their Top Rated status and the benefits that come with it.

Verification

Every professional/lawyer/service expert undergoes a vetting process by Lawteract team through the Supreme Court No and the NIN submitted.

Lawteract Business Catalog

Lawteract Business is a freelance platform tailor-made for larger teams and businesses. Lawyers/Service Experts on the Lawteract Business catalog are required to comply with certain professional standards. Eligible Lawyers/Service Experts whose Gigs are included in the Lawteract Business catalog will be regularly evaluated by Lawteract to ensure their high-quality professionalism is kept. Lawteract reserves the right to remove Lawyers/Service Experts and Gigs from the Lawteract Business catalog.

 

Lawyer/Service Expert Features

Lawteract Lawyers/Service Experts have access to several exclusive resources that help customize the way their services can be offered. These resources include free contract, clauses and agreement specimens, Laws, practice notes, practice directions, rules of court and law reports etc

 

Custom Offer

Lawyers/Service Experts can also send Custom Offers addressing specific requirements of a Client.

Custom Offers are defined by the Lawyer/Service Expert with the exact description of the service, the price and the time expected to deliver the service.

Custom Offers are sent from the conversation page.

Services provided through Custom Offers may not violate Lawteract’s Terms of Service and/or our Community Standards.

Shipping Physical Deliverables

Some of the services on Lawteract are delivered physically (arts and crafts, collectable items, etc.). For these types of Gigs, Lawyers/Service Experts may decide to define a shipping pricing factor.

 

Gigs that include a shipping pricing factor must have physical deliverables sent to Clients.

Shipping costs added to a Gig only pertains to the cost Lawyers/Service Experts require to ship physical items to Clients.

Important: Clients who purchase Gigs that require physical delivery, will be asked to provide a shipping address.

Lawyers/Service Experts are responsible for all shipping arrangements once the Client provides the shipping address.

Lawteract does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping.

A tracking number or using a reputable logistics company is a great way to avoid disputes related to shipping. We require entering the tracking number if available in the Order Page when delivering your work.

CLIENTS

Basics

You may not offer direct payments to Lawyers/Service Experts using payment systems outside of the Lawteract platform.

Clients may request a specific service from the Post a Task feature. Services requested on Lawteract must be an allowed service on Lawteract. Please click here for guidelines on approved services. Clients should refrain from using the Post a Request feature for any purpose other than looking for services on Lawteract.

Purchasing

Please refer to the Payment Terms for making Payments through the Lawteract platform and to learn about fees and taxes.

In addition, Clients can request a Custom Order which addresses specific Client requirements, and receive a Custom Offer from Lawyers/Service Experts through the site or through Lawteract anywhere.

You may not offer Lawyers/Service Experts to pay, or make payment using any method other than through the Lawteract.app. In case you have been asked to use an alternative payment method, please report it through the Report feature on your dashboard

ORDERS

An Order is marked cComplete after it is marked as Delivered and then accepted by a Client. An Order will be automatically marked as Complete if not accepted and no request for modification was submitted within 3 days after the Order was marked as Delivered.

We encourage our Clients and Lawyers/Service Experts to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, Clients can contact Lawteract’s Customer Support department for assistance here. For more information about disputes, Order cancellations and refunds please refer to the Payment Terms.

Handling Orders

When a Client orders a Gig, the Lawyer/Service Expert is notified by email as well as notifications on the site while logged into the account.

Lawyers/Service Experts are required to meet the delivery time they specified when creating their Gigs. Failing to do so will allow the Client to cancel the Order when an Order is marked as late and may harm the Lawyers/Service Experts status.

Lawyers/Service Experts must send completed files and/or proof of work using the Deliver Completed Work button (located on the Order page) to mark the Order as Delivered.

Clients are responsible for scanning all transferred files for viruses and malware. Lawteract will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.

Reviews

Feedback reviews provided by Clients while completing an Order are an essential part of Lawteract’s rating system. Reviews demonstrate the Client’s overall experience with the Lawyers/Service Experts and their service. Clients are encouraged to communicate to the Lawyer/Service Expert any concerns experienced during their active order in regards to the service provided by the Lawyer/Service Expert.

Leaving a Client’s feedback is a basic prerogative of a Client. Feedback reviews will not be removed unless there are clear violations of our Terms of Service and/or our Community Standards.

To prevent any misuse of our Feedback system, all feedback reviews must come from legitimate sales executed exclusively through the Lawteract platform from Clients within our Community. Purchases arranged, determined to artificially enhance Lawyer/Service Expert ratings, or to abuse the Lawteract platform with purchases from additional accounts, will result in a permanent suspension of all related accounts.

Feedback comments given by Clients are publicly displayed on a Lawyers/Service Experts Gig page.

Work Samples are the delivered images and videos sent to a Client in a delivery message. Work Samples are added to a Lawyers/Service Experts Live Portfolio on their Gig page if the Client chooses to publish the Work Sample while providing a public feedback review.

Withholding the delivery of services, files, or information required to complete the Gig’s service with the intent to gain favorable reviews or additional services is prohibited.

Responding and posting a review: Once work is delivered, the Client has three days to respond. If no response is provided within the response period, the Order will be considered completed.

Clients are allowed to leave reviews on Orders up to 10 days after an Order is marked as complete. No new reviews may be added to an Order after 10 days.

Lawyers/Service Experts may not solicit the removal of feedback reviews from their Clients through mutual cancellations.

Disputes and Cancellations

We encourage our Clients and Lawyers/Service Experts to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, Clients can contact Lawteract’s Customer Support department for assistance here. For more information about disputes, Order cancellations and refunds please refer to the Payment Terms.

 

Client Conduct and Protection

Lawteract enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on Lawteract reflect the diversity of an expanding Gig economy. Members of the Lawteract community communicate and engage through orders, social media, and on Lawteract’s Community Forums.

Lawteract maintains a friendly, community spirited, and professional environment. Clients should keep to that spirit while participating in any activity or extensions of Lawteract. This section relates to the expected conduct Clients should adhere to while interacting with each other on Lawteract.

To report a violation of our Terms of Service and/or our Community Standards, Client Misconduct, or inquiries regarding your account, please contact our Customer Support through the portal on their dashboard.

 

Privileged Communication

To protect our Clients’ privacy, Client identities, chats, documents and communication are privileged as part of the Lawuer-Attorney’s privilege provided for in the Nigeria’s Evidence Act.

Requesting or providing Email addresses, Skype/IM Clientnames, telephone numbers or any other personal contact details to communicate outside of Lawteract in order to circumvent or abuse the Lawteract messaging system or Lawteract platform is strongly prohibited.

Any necessary exchange of personal information required to continue a service may be exchanged within the Order Page.

Lawteract does not provide any guarantee of the level of service offered to Clients. You may use the dispute resolution tools provided to you in the Order Page. Lawteract does not provide protection for Clients who interact outside of the Lawteract platform.

All information and file exchanges must be performed exclusively on Lawteract’s platform.

Rude, abusive, improper language, or violent messages will not be tolerated and may result in an account warning or the suspension/removal of your account.

Lawteract is open to everyone. Discrimination against a community member based on gender, ethnicity, age, religious affiliation, sexual preference or otherwise is not acceptable and may result in the suspension/removal of your account.

Clients may not submit proposals or solicit parties introduced through Lawteract to contract, engage with, or pay outside of Lawteract.

Orders

Clients with the intention to defame competing Lawyers/Service Experts by ordering from competing services will have their reviews removed or further account status related actions determined by review by our Trust & Safety team.

Clients are to refrain from spamming or soliciting previous Clients or Lawyers/Service Experts to pursue removing/modifying reviews or cancelling orders that do not align on Order Cancellation or Feedback policies.

Gigs

Clients may report Gigs to Customer Support that may be in violation of Lawteract’s Terms of Service based on the reported Gig’s replicated similarity to pre-existing services (copycat Gigs).

Lawyers/Service Experts warrant that any content included in their Gigs shall be original work conceived by the Lawyers/Service Experts and shall not infringe any third party rights, including, without limitation, copyrights, trademarks or service marks. In the event that certain music or stock-footage media are incorporated within the Gigs, Lawyers/Service Experts represent and warrant that they hold a valid license to use such music and/or footage and to include them in the Gigs.

Lawteract will respond to clear and complete notices of alleged copyright or trademark infringement. Our Intellectual Property claims procedures can be reviewed here.

Reporting Violations

If you come across any content that may violate our Terms of Service and/or our Community Standards, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

 

Violations

Clients may receive a warning to their account for violations of our Terms of Service and/or our Community Standards or any Client misconduct reported to our Trust and Safety team. A warning will be sent to the Client’s email address and will be displayed for such Client on the Site. Warnings do not limit account activity, but can lead to your account losing Lawyer/Service Expert statuses or becoming permanently disabled based on the severity of the violation.

 

Non-Permitted Usage

Adult Services & Pornography or words in furtherance of any crime are highly prohibited- Lawteract does not allow any exchange of adult oriented or pornographic materials and services.

Inappropriate Behavior & Language – Communication on Lawteract should be friendly, constructive, and professional. Lawteract condemns bullying, harassment, and hate speech towards others. We allow Clients a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

Phishing and Spam – Members’ security is a top priority. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment are strictly prohibited. Please respect our member’s privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their Gigs or orders.

Privacy & Identity – You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the Order Page. Lawyers/Service Experts further confirm that whatever information they receive from the Client, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Client. Any Clients who engage and communicate off of Lawteract will not be protected by our Terms of Service.

Authentic Lawteract Profile – You may not create a false identity on Lawteract, misrepresent your identity, create a Lawteract profile for anyone other than yourself (a real person), or use or attempt to use another Client’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. Lawteract reserves the right to require Clients to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.).

Intellectual Property Claims – Lawteract will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service. Our Intellectual Property claims procedures can be reviewed here.

Fraud / Unlawful Use – You may not use Lawteract for any unlawful purposes or to conduct illegal activities.

Abuse and Spam

Multiple Accounts – To prevent fraud and abuse, Clients are limited to one active Lawteract account and one active Lawteract Business account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Lawteract community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of Lawteract’s Terms of Service and/or our Community Standards is a cause for permanent suspension of all accounts.

Targeted Abuse – We do not tolerate Clients who engage in targeted abuse or harassment towards other Clients on Lawteract. This includes creating new multiple accounts to harass members through our message or ordering system.

Selling Accounts – You may not enagage in the buying and selling of Lawteract accounts or clientele list.

 

Proprietary Restrictions

The Site, including its general layout, design and content, is exclusively owned by Lawteract and protected by copyright and trademark law. Lawteract, are all registered trademarks owned exclusively by Lawteract. Clients have no right, and specifically agree not to do the following with respect to the Site or any part, component or extension of the Site (including its mobile applications): (i) copy, transfer, adapt, modify, distribute or reproduce it, in any manner; (ii) reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organization; (iii) modify or create derivative works; (iv) remove any copyright notice, identification or any other proprietary notices, or; (v) use the Site in any manner that could damage, disable, overburden or impair the Site, or interfere with any other Clients’ enjoyment of the Site. Clients also agree not to permit or authorize anyone else to do any of the foregoing.

 

Feedback Rights

To the extent that you provide Lawteract with any comments, suggestions or other feedback regarding the Lawteract platform or the Site as a whole, as well as other Lawteract products or services (collective, the “Feedback”), you will be deemed to have granted Lawteract an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights in the Feedback. Lawteract is under no obligation to implement any Feedback it may receive from Clients.

 

Confidentiality

Lawyers/Service Experts should recognize that there might be a need for Clients to disclose certain confidential information to be used by Lawyers/Service Experts for the purpose of delivering the ordered work, and to protect such confidential information from unauthorized use and disclosure. Therefore, Lawyers/Service Experts agree to treat any information received from Clients as highly sensitive, top secret and classified material. Without derogating from the generality of the above, Lawyers/Service Experts specifically agree to (i) maintain all such information in strict confidence; (ii) not disclose the information to any third parties; (iii) not use the information for any purpose except for delivering the ordered work; and (vi) not to copy or reproduce any of the information without the Client’s permission.

 

General Terms

Lawteract reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service and/or our Community Standards or due to any illegal or inappropriate use of the Site or services.

Violation of Lawteract’s Terms of Service and/or our Community Standards may get your account disabled permanently.

Clients with disabled accounts will not be able to sell or buy on Lawteract.

Clients who have violated our Terms of Service and/or our Community Standards and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.

Clients have the option to enable account Security features to protect their account from any unauthorized usage.

Clients must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.

Disputes should be handled using Lawteract’s dispute resolution tools (‘Resolution Center’ on the order page) or by contacting Lawteract Customer Support.

Lawteract may make changes to its Terms of Service from time to time. When these changes are made, Lawteract will make a new copy of the terms of service available on this page.

You understand and agree that if you use Lawteract after the date on which the Terms of Service have changed, Lawteract will treat your use as acceptance of the updated Terms of Service.

Client Generated Content

Client Generated Content (“UGC”) refers to the content added by Clients as opposed to content created by the Site. All content uploaded to Lawteract by our Clients (Clients and Lawyers/Service Experts) is Client Generated Content. Lawteract does not check Client uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations and the Client uploading/creating such content shall be solely responsible for it and the consequences of using, disclosing, storing, or transmitting it. By uploading to, or creating content on, the Lawteract platform, you represent and warrant that you own or have obtained all rights, licenses, consents, permissions, power and/or authority, necessary to use and/or upload such content and that such content or the use thereof in the Site does not and shall not (a) infringe or violate any intellectual property, proprietary or privacy, data protection or publicity rights of any third party; (b) violate any applicable local, state, federal and international laws, regulations and conventions; and/or (c) violate any of your or third party’s policies and/or terms of service. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled.

For specific terms related to Intellectual Property rights and for reporting claims of copyright infringement (DMCA notices) or trademark infringement – please see our Intellectual Property Claims Policy which forms an integral part of these Terms of Service. Note that it is our policy in appropriate circumstances to disable and/or terminate the accounts of Clients who are repeat infringers.

 

 

Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER LAWTERACT NOR ANY PERSON ASSOCIATED WITH LAWTERACT MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE.

 

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

 

Limitation on Liability

IN NO EVENT WILL LAWTERACT, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

 

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.